June 5, 2017 | ANURADHA SHUKLA

Clients in Singapore feel that 40 percent of the time, their feedback never reaches the relevant department or right employee that would be able to assist them, according to Qualtrics' survey.

June 5, 2017 | NURDIANAH MD NUR

The move will also provide Myanmar’s underbanked better access to secure and reliable financial services.

June 5, 2017 | ADRIAN M. REODIQUE

At the recent CIO Conference in Manila, Lindsey Lim of BIMA explains how her company uses mobile technology and social media to make it easier for people to acquire insurance coverage.

May 23, 2017 | AVANTIKUMAR

Malaysian Publishers Association signs eCommerce deal to offer books and stationery at up to 70% in line with MDEC's eCommerce drive.

May 15, 2017 | AVANTIKUMAR

In the wake of DFTZ, MDEC's Dato' Yasmin, Alibaba's Jack Ma sign major new digital gateway deals in China in the presence of the Malaysian PM and Hangzhou's Municipal government.

May 10, 2017 | MICHAEL KAN

The plan is to create a 'master key' for users to access sites and services across industries.

May 5, 2017 | CLINT BOULTON

Western Union has built a chatbot that lets consumers wire money by conversing with a digital assistant in Facebook Messenger.

Even after a revamp, myGov is failing to live up to its potential.

In the first six months after Facebook introduced a bot API for Messenger, around 34,000 chatbots were created.

As the data storage market in Australia surpasses $2 billion, the term Big Data is becoming increasingly irrelevant. It’s all big data now.

How should IT teams ensure that content is handled in a secure manner in a digital organisation?

Checkpoints spanning from simple preparations to more advanced run-time security controls.