Subscribe / Unsubscribe Enewsletters | Login | Register

Pencil Banner

APPLICATIONS NEWS

BLOGS AND OPINIONS

How contact centers can benefit from SD-WANs

The single location contact/call center of years past would have had little need for Software-Defined WAN (SD-WAN) technology. But today’s call/contact centers for customer service, technical support, outgoing call banks and other use cases are almost always multi-location and usually global, and the right SD-WAN solution can improve reliability and the customer experience while lowering costs.

Read more...

APPLICATIONS WHITE PAPERS

IBM FlashSystem Database Mirroring Best Practices

IBM

SQL Server’s Database Mirroring is a protection feature from Microsoft implemented in the SQL Server layer that delivers high availability for data and services. This whitepaper describes best practices approach to mirroring setup and failover.

Download

MULTIMEDIA